A: Please ensure you have filled out the reCAPTCHA correctly.
A: On a Smartphone or Tablet: Please upgrade your device to the latest
A: Check that your caps lock is not on.
A: Make sure you are connected to the internet
A: Please reset your PIN where you purchased your account.
A: Please ensure that you have the rotate lock feature turned "OFF". If you
see an icon like this on
the info bar of your mobile device: Please go to your settings and turn off
A: In some cases rotating your phone two times will adjust CHROME to display
with a minimized address bar.
A: If you have multiple tabs open on your browser please close the tabs as
it will keep your address bar open and prevent full screen.
A: On some devices you may have to scroll to see the full screen. Please
try scrolling up and down to determine if the screen is cut off. If the
screen is cut off please click the "CLICK HERE" button below and provide as
much information about your device, resolution, and browser.
A: All games are played in landscape. Login can be viewed in portrait.
A: Please upgrade your device to the latest operating system.
A: Open the game with the Chrome browser.
A: On Mobile Devices: officially we support iPhone 6 and better on iOS 11
or Samsung S5 on Android Marshmallow (6.0) or better. Latest versions of
the browsers: Chrome, Safari, and Firefox.
A: On PC: Windows 7 and higher. Latest Chrome and Firefox.
A: Note Internet Explorer is NOT supported.
A: Microsoft Edge may encounter issues. Please switch to another browser if
you encounter any issues.
A: You can login and play on the site anywhere in the United States that
allows these games to be played.
A: You can redeem your prizes or purchase additional phone time ONLY at the
store where you bought your account.
A: You can use your winpoints to purchase additional phone time.
A: Currently we only have a limited number of games available to play from
home. Keep an eye out for more of your favorite games coming soon!
A: This is the location your account is associated with.
A: If you are having any issues with your balances or need to buy additional
products, please contact or go to the store you purchased your products (i.e
your account) from.
A: Please contact this store directly if you wish to speak with someone
about anything from the playfh.com site or
the Play From Home product.
A: You can try following solutions:
Install the latest graphics drivers for your PC.
Reduce the size of your browser window.
For Mobile Devices:
Install the latest version of your web browser.
Ensure you have installed the latest operating system updates from
your device manufacturer.
A: Open Chrome
Enter "chrome://flags" in URL field
Find "Override software rendering list", and enable it
* If you are still having issues, please contact the location where you purchased your product.